Software Engineer III: Test Automation

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. The Software Engineer III: Test Automation works independently to design, build, and maintain advanced automated testing frameworks that ensure quality throughout the entire software development lifecycle. They guide products from early concept through production by embedding automation into prototyping, test creation, and continuous integration practices. The role requires close collaboration across teams, particularly in system analysis efforts focused on testability, scalability, and delivering high‑quality software. This hire will create and enhance automation frameworks, ensuring they are robust, maintainable, and aligned with business and industry standards. The engineer evaluates how code changes affect both users and internal systems, maintains high levels of script reliability by reviewing work from junior team members, and supports overall quality engineering efforts. Working closely with DevOps and development teams, they integrate automated tests into CI/CD pipelines and help manage expectations around release readiness and test coverage. The role includes defining automation standards, producing essential documentation, and staying informed about emerging QA technologies to recommend improvements. The engineer independently troubleshoots complex issues across environments or automation scripts and leads unit, integration, and end‑to‑end testing to ensure system security and stability. They also contribute strategically by participating in product architecture discussions, promoting test‑driven development, and ensuring long-term maintainability throughout each application’s lifecycle. This position is a hybrid role requiring at least 2 days per week in the Allen, TX office location. The target salary range for this position is $76,400-$115,000 based on experience and location. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you’ll be responsible for: Automation & Testing Execution: Design, write, and maintain robust automated test suites while creating targeted manual test cases for features requiring hands-on validation. Agile Requirements Refinement: Active participation in story grooming and refinement sessions to clarify acceptance criteria, spot edge cases early, and ensure testability. Quality & Integration: Partner directly with cross-functional development teams to execute integration and regression testing, ensuring high performance, security, and end-user reliability before release. Defect Analysis & Troubleshooting: Debug build failures, triage bug reports, and perform root-cause analysis to ensure rapid, effective resolutions in non-production and production environments. Framework & Process Improvement : Maintain quality assurance documentation, adopt industry best practices in the industry, and contribute to the ongoing improvement of testing frameworks and CI/CD pipelines. Stay updated with emerging technologies and industry trends, recommending innovative solutions to improve software development processes. May lead unit tests and integration tests to ensure the reliability, security, and performan