Sr. Software QA Engineer, Entrust Agentic Trust

Join us at Entrust At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely. Entrust's values are a cornerstone of who we are, our future business growth and how our people grow through it. We model our values by demonstrating that Customer Trust Is Earned , moving with purpose because Speed Is Intentional , taking accountability because We Own the Outcome , and building a collaborative culture where One Entrust Wins Together . Get to Know Us Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future. Position Summary: This Senior Quality Engineering role independently designs, builds, and maintains automated tests for significant capabilities within the Entrust Agentic Trust SaaS platform. The role owns feature- and service-level quality across the development lifecycle, with a strong focus on automation, robustness, performance, and scalability in distributed, multi-tenant environments. Working with Software Development, Product, Architecture, Security, and Cloud Operations, this role translates requirements and technical designs into risk-based test strategies and reliable automated coverage. The role understands how assigned services connect to the Identity, Authority, Execution, and Assurance planes, identifies defects early, and provides evidence-based recommendations on release readiness while mentoring less experienced engineers. Key Responsibilities Own test planning and quality execution for complex features and services, including acceptance criteria, risk assessment, test design, automation, and release verification. Develop and maintain code-based API, integration, contract, end-to-end, and regression automation; contribute reusable utilities and framework improvements aligned with shared standards. Integrate automated suites into CI/CD pipelines, investigate failures promptly, and improve test stability, execution efficiency, and diagnostic output. Design and execute load, stress, spike, and soak tests using representative SaaS workloads; analyze latency, throughput, errors, and resource utilization to identify scalability limits. Validate robustness under concurrency, retries, timeouts, dependency failures, interrupted workflows, and recovery scenarios; verify data consistency and resilience against agreed requirements. Test tenant isolation, role and permission boundaries, authentication, delegated authorization, and evidence integrity in partnership with Security and Software Development. Create and maintain production-representative environments and synthetic or approved de-identified test data; validate service integrations, upgrades, migrations, and backward compatibility. Investigate defects and production issues using logs, traces, metrics, and controlled reproduction; collaborate on root-cause analysis and regression prevention. Communicate coverage gaps, defects, performance findings, and residual risks to stakeholders; provide clear service-level release-readiness recommendations. Participate in design and code reviews, mentor engineers in automation and test design, and contribute to shared quality engineering practices. Required Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 5+ years of professional software quality engineering or software development experience, with substantial hands-on test automation responsibility. Strong programming proficiency in at least one modern language and experience building and maintaining code-based automation suites and reusable test utilities. Experience testing SaaS services in cloud environments, including APIs, distributed-system behavior, asynchronous processing, and multi-tenant workflows. Hands-on experience with performance and scalability testing, workload design, bottleneck investigation, and resilience validation. Experience with source control, CI/CD, automated testing frameworks, debugging, test-data management, and production telemetry. Ability to independently deliver complex testing assignments, make risk-based tradeoffs, and collaborate effectively with technical and nontechnical partners. Preferred Qualifications Experience with identity, authentication, authorization, PKI, cryptography, zero-trust systems, or verifiable evidence. Experience with containers, Kubernetes, infrastructure as code, service virtualization, or fault-injection testing. Experience with Chaos Monkey or equivalent fault-injection tooling to test SaaS service robustness and recovery under simulated infrastructure failures. Familiarity with agentic AI, MCP, LLM integrations, or testing workflows with nondeterministic outcomes. Experience testing regulated or security-sensitive products and maintaining traceable test evidence for assurance reviews. At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you c an expect when you join our team: Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority. Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle. Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow. We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves. Ready to Make an Impact? If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together. Apply today! For more information, visit www.entrust.com . Follow us on, LinkedIn , Facebook , Instagram , and YouTube For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer For Canadian roles, or where applicable: Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, contact [email protected] . Recruiter: Grace Rusingiza [email protected]