Enterprise Systems Senior Technical Developer

Pariveda http://www.parivedasolutions.com is a North American-based, employee-owned professional services firm. We provide strategy and technology services across industries. As a mission-driven organization and Certified B Corp, we enable our clients to imagine and do more, whether it’s making next quarter’s goals or navigating the future. From ideas to impact, we help clients get better at what they do to improve people and profits. Learn more https://parivedasolutions.com/careers/ about our mission and culture as well as our recruitment process and interview prep. At Pariveda, we are driven by our Purposeful Profit philosophy: success means helping people achieve their fullest potential while driving positive outcomes for our clients, employees, and communities. As a Certified B Corp™ delivering strategy and technology services to companies and organizations ready to make potential possible, we are deeply committed to using business as a force for good. Our mission is rooted in growth—of people, businesses, and the world around us. Pariveda is not your average professional services firm. We don’t measure one’s worth by the hours they log but rather by their individual growth. We live and celebrate our values by supporting and caring for the whole person, operating transparently, and being curious and unafraid to ask questions. To learn more about our culture and what you can expect at Pariveda, review our Findamentals https://parivedasolutions.com/careers/culture/#findamentals– the behaviors that show who we are. We are seeking an Enterprise Systems Senior Technical Developer to join our Internal IT team in our Dallas Office. The Internal IT department is responsible for creating and supporting the data, applications, and systems used throughout the firm. In this role, you will lead the ongoing evolution of Microsoft Dynamics CRM, associated sales tools, and the integrations that connect these tools to our broader enterprise application landscape. This role combines solution architecture, application administration, development, integration design, project delivery, testing, vendor partnership, and production support. You will work with stakeholders across the organization to understand business needs, translate requirements into effective solutions across Dynamics CRM and other sales tools and you will use Workato to design and support reliable integrations and workflows. You will also serve as a subject matter expert and systems owner for key platforms, helping ensure that our technology continues to meet evolving business and user needs. While Dynamics CRM is the primary focus of this role, the broader portfolio includes Sales Navigator, Demandbase, and HubSpot support, along with the integrations and processes that connect these systems. This role will evolve, giving you opportunities to expand your skills and grow your career. If you are looking for a place where you’ll be challenged to learn, grow, and truly make an impact, we invite you to explore this opportunity with our team in Internal IT. To learn more about our culture and what you can expect at Pariveda, review our Findamentals https://www.parivedasolutions.com/findamentals– the behaviors that show who we are. You Can Expect To: - Develop practical approaches and plans for small technology projects focused on Dynamics CRM capabilities, enterprise integrations, and related enterprise systems. - Help deliver Dynamics CRM enhancements, enterprise integration changes, and system upgrades with minimal business disruption and minimal post-implementation errors. - Develop scripts, workflow automations, and application extensions using JavaScript, C#, Power Apps, iPaaS, and similar technologies. - Develop and maintain custom reports and dashboards using Dynamics CRM and other application reporting capabilities. - Collaborate with cross-functional teams to develop technical solutions to meet the business objectives - Partner with stakeholders to understand business needs, user requirements, desired user experience, integration needs, and data capture requirements. - Keep stakeholders informed and aligned on project status, risks, issues, decisions, and changes. - Design, develop, test, and maintain integrations across enterprise systems using REST and SOAP APIs, webhooks, integration platforms as a service, ETL and ELT processes, event-driven workflows, and scripting or programming languages such as Python, JavaScript or TypeScript, SQL, and C#. - Maintain and develop clear documentation, SOPs, RACIs, etc. for system configurations, integrations, process changes, and technical decisions. - Manage vendor relationships and system support by coordinating communications, monitoring and escalating issues, participating in vendor forums, and communicating product updates and improvement opportunities to stakeholders. - Monitor and triage support requests across support business enterprise systems - Create and present findings, solutions, and demos to audiences including senior executives and stakeholders - Grow your career and personal development with continuous 360-degree feedback and guidance from your mentor and Pariveda's proprietary Expectations Framework - Work within a hybrid operating model - Actively engage in our culture of continuous learning, community service, social gatherings, and personal and professional development - Work with smart, humble, and supportive people We Look For: A successful candidate possesses the following critical qualifications: - Passionate MS Dynamics CE CRM developer/analyst with 1-5 years of application development experience - Experience with: - Administering, configuring, customizing, or extending Dynamics CRM or a comparable enterprise CRM platform - Designing, building, troubleshooting, or supporting enterprise application integrations, ideally using Workato or a comparable iPaaS system. - Workflow automation, scripting, data mapping, error handling, or custom development. - Working knowledge of JavaScript, json, python, iPaaS, APIs, and development using automation technologies. - Working knowledge of other sales and marketing systems, such as Sales Navigator, Demandbase, Hubspot, etc. - Creating technical solution documentation, architecture documentation, configuration documentation, test scenarios, and implementation plans. - Troubleshooting application defects, system failures, integration issues, and user support requests. - Prioritizing competing requests and communicate decisions, risks, issues, and timelines clearly. - Building trusted relationships with business stakeholders, technical teams, end users, and vendors. - Experience with SaaS system implementation, integrations, upgrades and release management. - Strong analytical thinking and problem-solving skills - Ability to be a self-starter and learn new systems - Innate curiosity to learn, solve problems, think creatively, and adapt to new challenges - Excellent interpersonal and communication skills, verbal and written - Bachelor’s Degree in MIS, Computer Science, Math, Business, Engineering or comparable experience Pariveda Benefits: - Transparent and Equitable Salary. The salary range for this position is $104,500- $115,900 annually. Actual salaries may vary based on factors including but not limited to location, experience, and performance. - Comprehensive medical, dental, and vision insurance for you and your family (medical, dental, vision) - Employer Health Savings Account (HSA) contribution - 2% 401(k), vested immediately - Company ownership through Employee Stock Ownership Plan (ESOP) - Plenty of Paid Time Off – 4 weeks of vacation time, 10 holidays, 1 floating holiday - Paid sabbatical after 5 years of service for Principals and above - Paid parental leave & breast milk shipping costs reimbursed for work travel - Employee Assistance Program (EAP), health concierge, and financial wellness tool - Company-paid cell phone plan and device stipend - Life insurance - Short-Term and Long-Term Disability Pariveda Solutions aspires that our employee diversity is representative of the markets in which we serve. Employment decisions are based solely on merit and business needs and not on race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, marital status, national origin, citizenship status (if authorized to work in the country where the job is located), uniform service member, military or veteran status, ancestry, age (over 40), physical or mental disability including HIV or AIDS, medical condition, genetic information, political affiliation, or any other category protected by applicable federal, provincial, or local law. Our commitment to a welcoming, inclusive environment means we embrace applicants from all backgrounds. If you feel you may need an accommodation at any stage of our interview process due to a disability, please contact the Human Resources team at [email protected] or +1 844-325-2729, select option 3 and then option 1 Human Resources.