IMG Software Support Engineer
Ford · On-site · Full-time · Chennai, Tamil Nadu, India, IN
Posted (14h ago)
- Employer posted
- First seen here
- Repost check
- Same job ID since we first saw it on Oct 22, 2026. If Ford reposts it, we keep the original posting date.
- Level
- Mid-level
- Work setup
- On-site
- Ford hiring
- 173 roles posted in the last 30 days
Job description
The IMG Software Support Engineer role is crucial in reviewing and promptly responding to dealership technical queries to minimize vehicle downtime. This position involves providing valuable data to the SEO, downstream, and Technical Training teams regarding product and process-related field concerns, thereby enhancing service quality. Responsibilities include full ownership of market TAC metrics, transforming critical concern data for cross-functional teams, analyzing cases of 'Not Fixed Right First Time' (Not FIRFT) to identify causes, and communicating findings to Field Service Engineers (FSEs).
Ford job ID: 72398
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