Senior Scrum Master / Technical Program Manager

Your opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). Schwab Technology Services enables the future of how clients manage their money by delivering innovative and reliable technology products and services. Within Enterprise Data Exchange, you’ll help advance critical data platforms and integrations that support business operations across the enterprise. As a Senior Scrum Master and Technical Program Manager, you’ll guide Agile software development and data engineering teams while leading complex technology programs with multiple workstreams. You’ll facilitate Agile delivery, remove impediments, manage dependencies and risks, and use delivery metrics to improve predictability and team effectiveness. Working across product, engineering, architecture, testing, and business teams, you’ll build alignment, influence decisions, and communicate program health to senior leaders. Your ability to solve complex problems, adapt to changing priorities, and foster accountability will help teams deliver reliable, high-impact technology outcomes. We are looking for an energetic, results-driven leader who thrives in fast-paced environments, removes obstacles proactively, influences without authority, and inspires teams to perform at their best. Key Responsibilities Agile Leadership & Delivery Serve as Scrum Master for one or more Agile teams supporting Enterprise Data Exchange platforms and initiatives. Facilitate Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives. Drive continuous improvement in Agile maturity, delivery predictability, and team effectiveness. Remove impediments and help teams navigate risks, dependencies, and organizational challenges. Program & Project Management Manage large, complex technology programs with multiple workstreams and cross-functional stakeholders. Develop and maintain delivery plans, milestones, dependencies, risks, and executive status reporting. Partner closely with Product Owners, engineering leaders, architects, and business stakeholders to ensure successful delivery. Track and communicate program health, key metrics, and delivery progress to leadership teams. Stakeholder Engagement & Communication Prepare and deliver presentations to senior management and executive audiences. Facilitate alignment across business and technology organizations. Influence decision-making through effective communication, negotiation, and problem-solving. Foster strong partnerships and drive collaboration across geographically distributed teams. What you have Required Qualifications 12+ years of experience within a technology organization 5+ years of recent experience serving as a Scrum Master for Agile software development or data engineering teams Demonstrated experience managing large-scale technology programs with multiple workstreams and cross-functional stakeholders Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline Experience applying Agile, Scrum, Kanban, and modern software delivery practices to improve execution and delivery outcomes Experience partnering with engineering, architecture, testing, product, and business teams in complex enterprise environments Ability to facilitate team ceremonies, remove delivery impediments, and manage risks and dependencies Strong communication, presentation, problem-solving, decision-making, and stakeholder-management skills Experience using Jira, Confluence, or similar Agile delivery tools Experience leading geographically distributed or offshore technology teams Preferred Qualifications Scrum Master certification, such as CSM, PSM, or an equivalent credential PMP, PMI-ACP, or anothe