Site Reliability Engineer ll

Build reliability into the products people depend on. At Resmed, we’re looking for a Site Reliability Engineer to improve the reliability, performance, and operability of our customer-facing digital health products. This is a hands-on role where you’ll move between software engineering, cloud infrastructure, observability, incident response, performance engineering, and release readiness to make meaningful improvements to production systems. You’ll work closely with Product Development, SRE, DevX, Security, and platform teams, helping engineers identify reliability risks earlier and address them directly in application and service code. The goal goes beyond monitoring. You’ll help create services that perform better under load, recover more effectively, and are easier for teams to operate and support in production. What You'll Do Partner with product development teams to improve the reliability, scalability, and performance of applications and services directly through code. Identify and help resolve production issues involving latency, resiliency, service dependencies, failure handling, capacity, and system behaviour under load. Build and improve observability using Datadog, logs, metrics, traces, APM, cloud telemetry, dashboards, and alerts to create greater visibility into production behaviour. Support production readiness for new features, releases, migrations, and other customer-impacting changes, helping teams identify risks before they reach production. Use production data to help define practical SLIs, SLOs, alerting thresholds, and reliability priorities that reflect real service behaviour. Drive performance engineering activities including profiling, load testing, bottleneck analysis, capacity planning, performance monitoring, and regression detection. Improve incident response practices, runbooks, alert quality, post-incident actions, and the resolution of recurring production problems. Help engineering teams design and evolve services that are easier to operate, troubleshoot, scale, recover, and support in production. Surface reliability and performance risks earlier, helping teams make durable improvements at both the code and architecture level rather than relying only on dashboards and alerts. What You Bring Three or more years of experience in Site Reliability Engineering, Production Engineering, Platform Engineering, DevOps, cloud infrastructure, or a related field. Hands-on experience operating Kubernetes or another container orchestration platform in production. Experience supporting distributed, customer-facing applications in AWS or a comparable public cloud environment. Experience with production monitoring, alerting, logging, and dashboarding. Experience troubleshooting application, container, network, and infrastructure issues. Experience building internal operational tools or developer self-service workflows. Familiarity with SLIs, SLOs, availability, latency, throughput, error rates, and resource saturation. Experience participating in production incident response or an on-call rotation. Ability to automate operational work using Python, Go, Bash, or another relevant language. Strong written and verbal communication skills. Nice to have Experience with distributed tracing and modern observability practices. Familiarity with cloud cost optimization and container resource efficiency. Experience with performance engineering, including load testing, capacity analysis, performance monitoring, or bottleneck identification. What Sets You Apart Reliability mindset: You look beyond a single incident or alert to understand underlying service behaviour and help prevent recurring production problems. Hands-on ownership: You’re comfortable moving between code, infrastructure, observability data, incidents, and release readiness to get to the root of a problem. Performance focus: You think about how systems behave under real-world load and look for opportunities to improve resiliency, capacity, and performance. Collaborative approach: You work across engineering disciplines to surface risks early and help teams make practical, durable reliability improvements. Operational thinking: You consider how services will be monitored, troubleshot, scaled, recovered, and supported as part of how they should be designed. Why Join Resmed This is an opportunity to shape reliability where it matters most: within the customer-facing digital health products people depend on. At Resmed, your work will help product teams find risks earlier, reduce recurring production issues, strengthen performance, and build services that are easier to operate and support. Rather than treating reliability as something that happens after software reaches production, you’ll help make it part of how services are designed, developed, released, and continuously improved. It’s hands-on engineering work with a clear purpose: contributing to digital health products while supporting Resmed’s mission of helping people breathe better and live healthier, longer lives . Benefits and Compensation At Resmed, we're shaping the future by investing in our people through competitive pay, flexible work arrangements, and programs that support personal and professional growth. Benefits include: Medical, dental, vision, life, AD&D, and disability insurance HSA, FSA, commuter benefits, and sleep care management 401(k), ESPP, EAP, and tuition assistance Flex time off for salaried employees 11 paid holidays plus 3 floating holidays Up to 14 weeks primary caregiver leave or 2 weeks secondary caregiver leave Compensation: Compensation is based on factors including geographic location, qualifications, experience, skills, and internal equity. Pay Range: $124,000 - $186,000 USD Annual Resmed generally does not hire at or near the top of the pay range. For remote positions outside the U.S., compensation is determined based on geographic location, qualifications, experience, and skills. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.