Software Development Engineer II, AWS WorkSpaces, AWS WorkSpaces Control Plane Backend

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset. The Agentic WorkSpaces team within AWS Applied AI Solutions is building the next generation of cloud desktop experiences used by organizations worldwide. Amazon WorkSpaces delivers fully managed Desktop-as-a-Service (DaaS) solutions from the AWS Cloud enabling customers to provision secure high-quality cloud desktops accessible from any device. Our team tackles complex distributed systems challenges to bring a native desktop experience to modern form factors while making provisioning and management simple and cost-effective for IT administrators. As a Software Development Engineer on the Agentic WorkSpaces team you will own features end-to-end from design through development, testing, deployment, and operations. You will work closely with senior technical leaders within the team and across AWS contributing to platform services system-level components and the layers in between. If you enjoy solving meaningful technical problems in scalable systems and care about the real-world impact your software has on customers this is the role for you. Key job responsibilities • Design, implement, test, and deploy software features across the full development lifecycle for Amazon WorkSpaces producing high-quality maintainable code that others on the team can extend. • Collaborate with senior engineers product managers and cross-functional partners across AWS to define technical solutions that address customer needs and align with long-term architectural strategy. • Identify root causes of operational issues and drive permanent fixes that continuously improve system reliability and performance. • Coach other engineers through code reviews and design discussions sharing knowledge that raises the technical bar across the team. • Evaluate new technologies and approaches, recommending adoption where appropriate to improve scalability security or developer productivity within the WorkSpaces platform. A day in the life You start your morning reviewing deployment metrics from a feature you shipped earlier in the week then join a design discussion with teammates about a new provisioning workflow. After lunch you pair with a colleague on a tricky integration test provide feedback on a code review and wrap up by documenting an architectural decision for the team wiki. Your work spans the full stack and you regularly interact with product managers and partner teams to ensure what you build solves real customer problems.