Site Reliability Engineering Lead, Product Enablement

The opportunity You are responsible for providing direction and oversight, within the context of a Program, to a portfolio of business applications. Programs are organizational units established within Investment IT to provide an information technology focus, for key lines-of-business and business processes, supporting the Investments, Finance and Corporate Divisions. Who you'll work with Superb communication skill is required in working with senior management, client partners, technology partners and program team members. This includes presentation, conflict resolution, negotiation, facilitation and expectation leadership skills. This position may supervise a team professionals that are aligned to a line-of-business application portfolio. You'll provides direction, coaching and mentoring support to these individuals with accountability for planning and evaluating both the performance and the development of the employees they supervise. What you'll do Collaborates with line-of-business owners, business application owners and users, and information technology partners to evaluate the benefits, costs and risks associate with the delivery of line-of-business technology capabilities and solutions Confers with line-of-business owners, customer partners and information technology partners to define the objectives, priorities, scope, milestones and resource requirements for line-of-business technology capabilities and initiatives Develops business application plans identifying benefits, dependencies, synergies, risks and costs Directs line-of-business technology activities - striking a balance between improvements and production support activities Leads the analysis requirements to outline solution alternatives considering benefits, risks and costs Collaborates with line-of-business owners, customer partners and information technology partners in selecting solutions for implementation May directly manage a small team of business and support analysts, ensuring the delivery of accountabilities, duties and responsibilities prescribed for their role. Conducts performance evaluation and development planning for these individuals. Manages information technology relationships with third-party system and service vendors Monitors and reviews activities to ensure their ongoing alignment to the strategies and goals of the organization Serves as the “IT Owner” for each application managed, accountable for ensuring that functional and technical operation is in alignment with the requirements of the business. Where gaps exist, develops and executes against plans to remediate. Evaluates line-of-business technology requirements ensuring their adherence to information technology policies and standards Remains current as to business and technology developments and trends affecting line-of-business customers in order to inform planning and facilitate the evaluation of solution benefits, costs and alternatives Measures, monitors and expands line-of-business technology performance Serves as lead in the context of delivering application support for and small / medium improvements to the application portfolio Actively collaborates with information technology groups and partners to support the delivery organizational objectives What you'll need 8 years experience in a service delivery role with 4 years experience leading teams in a management role A minimum of 2 years experience delivering services and solutions specifically aligned to the requirements of the Program and its customers. B.Comm or equivalent University degree Extensive application management and project management knowledge and experience Extensive understanding of technologies, techniques and tools relating to the analysis, design, development, testing, deployment and maintenance of software solutions Good understanding of software platforms, groupware, middleware, databases, connectivity solutions and hardware platforms Extensive knowledge of information technology processes in the areas of software requirements management Solid grasp of the business objectives, processes and practices related to the line-of-business along with solutions and technologies supporting the current and future needs of the line-of-business Understanding of general investment management, investment finance and corporate concepts, processes and practice s #LI-OTPP, #LI-AP1 What we’re offering Numerous opportunities for professional growth and development Comprehensive employer paid benefits coverage Retirement income through a defined benefit pension plan The opportunity to invest back into the fund through our Deferred Incentive Program A flexible work environment combining in office collaboration and remote working Competitive time off Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year Employee discount programs including Edvantage and Perkopolis At Ontario Teachers', diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring. We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves. To learn more about our commitment to Diversity, Equity and Inclusion, check out Life at Teachers'. How to apply Are you ready to pursue new challenges and take your career to the next level? Apply today! You may be invited to complete a pre-recorded digital interview as part of your application. Accommodations are available upon request ([email protected]) for candidates with a disability taking part in the recruitment process and once hired. Candidates must be legally entitled to work in the country where this role is located. Ontario Teachers’ may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with Ontario Teachers’ objectives by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making. To learn more about how Teachers’ uses AI with your personal information, please visit our Privacy Centre. Functional Areas: Information Technology Vacancy: Current Requisition ID: 7284 #LI-AP1